Join our family


Are you passionate about customer service and looking for a new, exciting and rewarding job within an excellent working environment?

As a Receptionist, your main responsibility will be ensuring that our guests are looked after from the time they contact us regarding a reservation, upon arrival and also upon departure. Excellent communication skills together with being computer literate, and being able to 'sell' the Hotel, The Mews Hair & Beauty Rooms and all that we offer.

An interest in events and weddings would be an advantage as we can progress the role in this direction. 

This is an excellent opportunity to join our award winning medieval hotel. We pride ourselves in consistently providing top class customer service to our customers and guests.

Full training will be given but experience in sales, hospitality and/or event planning would be favourable.


Hours of work

5 days per week working a 7-day rota. Shifts are 7am to 3pm, and 2.30pm to 9.30pm. You must be flexible in the days / shifts that you can work. You will be expected to work over the weekend.



Competitive rates of pay

28 days holiday pro rata

NEST Pension Scheme

Staff discount in The Mews Hair & Beauty Rooms

Applications via email to



Beauty Therapist

Part or Full Time role Available, Employed, ROP on application

Attached to the Luttrell Arms Hotel, The Mews Beauty Rooms is a new purpose built salon, with 3 treatment rooms and hairdressers offering a fabulous working environment.

We are looking to build and develop a strong motivated team. The ideal candidate will be an experienced and friendly beauty therapist who is passionate and self-sufficient as they will be expected to build and retain a client base. They will be working with some of the best market leading beauty brands in the UK. There is a competitive rate of pay and added benefits.

The ideal candidates must have:

·         NVQ level 3 beauty therapy qualified or equivalent

·         High standard to delivering exceptional treatments

·         2 years industry experience

Skills and responsibilities:

·         Confident and self sufficient

·         Excellent customer service skills

·         To promote  both treatments and products

·         Maintaining salon appearance and cleanliness

·         Team player

·         Ambitions and passionate

·         Strong work ethic and ‘can do’ attitude

·         Be able to work under pressure and have good time management skills

If this role is suited to you, please attach your CV and cover letter to


Sous Chef

We are looking for a sous chef with experience of working within a rosette environment to join our young and ambitious brigade of 7 chefs.

We are a privately owned and managed 28 bedroom hotel with busy bars and a la carte restaurant. We have recently been awarded our 2nd AA Rosette We are looking for an experienced chef to assist in the day to day running of the kitchen, someone who is able to help lead and develop the team.

We continuously invest in our staff and the property to ensure we are market leaders, we use top quality suppliers and provide home prepared and cooked food to be proud of.


To apply for this role you should have...

 5+ years experience

Formal training

A good track record of leading a team

Passion and drive

Good attention to detail

What we can offer



£20,000 -£25,000 per annum (dependant on expereince) based on an average 50 hour working week

28 days holiday pro rata

NEST Pension Scheme

Staff discount in The Mews Hair & Beauty Rooms

Applications via email to



What our guests say...

Quirky in the right sense

Lovely clean room and bathroom. Super public rooms and spaces with fires. Quirky in the right sense and not as a euphemism for inconvenient. Great location for walking and touring. Wonderful food both breakfasts and evening meals. We felt thoroughly pampered...
Sarah P

Amazing staff

My wife and I stayed two nights recently here with our young son to attend a wedding in the village...the hotel was very busy throughout the weekend due to the annual music festival, and yet all the hotel staff went out of their way to make us feel so welcome....

A perfect lunch

We stayed here earlier in the year and returned just for lunch today.We weren’t disappointed. My wife had the roast beef and I chose the seafood chowder. Though quite different both of these meals were delicious.A beautiful location, friendly service and great food! What more could you ask for?...

The hotel is a gem

My wife and I booked in for a birthday trip in November. Dunster is a charming small town / village destination with a great castle. We stayed for two nights with dinner on one night and afternoon tea on the second. The hotel is a gem, with lovely old bars and lounges plus a main bar very popular with the locals-four real ales and a selection of ciders and lagers. Staff were excellent. Dinner was ...
Peter T

The staff really go the extra mile

We’ve been staying here on and off for over 18 years and it just keeps getting better. Fantastic location for Exmoor, the west Somerset coast and Dunster. The staff really go the extra mile and are superb, the rooms are original and comfortable and the food is good. Lots of different public rooms to explore and relax in, two bars both with open log fires plus lots of character plus lovely gardens...
James F

Helpful Staff

Great hotel and location. The food was very good particularly the breakfast. The staff were very helpful especially when we had to amend the booking. Dunster castle was within walking distance and along with the mill is worth a visit....

Pulled out all of the stops

My Partner and I had a really great stay with the dog. Nothing was too much trouble for the staff. They really pulled out all of the stops to ensure a carefree stay with the dog. We found the whole set up and inclusive treatment for dog owners to extremely well done and a real home from home with all the old world charm of a historic building in a historic and idyllic country setting. We will definitely...
Andrew W

Terrific hotel, great gardens

Loved this hotel. Lots of nooks and crannies. Nice welcoming bar, would be very nice in the winter if imagine, because there is a grand, big fire place. Garden is beautiful, great to relax in on a summer day. Highly recommend although a Little expensive, but worth it for a treat....

Happy Hotel

I rarely feel compelled to give reviews, but this hotel is worth one. It occupies a charming old building of great character with a good garden. In keeping with its age, it has stairs but no lift. The bedrooms are clean, bright and with good modern accommodation. The dining room is very attractive, and the restaurant menu is excellent. The staff are competent, friendly and helpful. It is a happy hotel...
Mr Fletcher

Our favourite hotel

We had such a lovely time at this hotel. 2nd visit and we shall definitely return. Everything is just so. Hotel rooms, service, staff is just lovely and food delicious. We couldn't fault it at all. The main bar area just makes you feel like you want to spend the rest of your day sitting by the fireplace sipping on your drink and reading the paper. Our favourite hotel and we would highly recommend ...
Our Awards
Our Locations...