Access Statement

The Luttrell Arms Hotel welcomes people with disabilities, and this statement has been developed to address the more common issues that disabled people face.

We constantly strive to improve accessibility to all our guests and welcome your comments and thoughts.

We endeavour to treat all our guests with any disability or impairment equally according to their needs, within the restraints of this historical building.

The hotel is a listed building and dates back to the 1400’s, it is situated at the top of Dunster High Street. You may alight and unload in front of the hotel, where there is limited parking available. We do not have any private parking facilities but there is a pay and display car park 400 yards down the road on Dunster Steep.

Guest entry to the hotel is through the front entrance there are two steps up to the door and an inner door that would need to be opened for a wheelchair. The hallway and reception area is carpeted.

Access to the lounge, The Old Kitchen bar and restaurant where food is served is possible with a wheelchair. There is a single step and narrow doorway entrance to the Boot bar.

The furniture is not fixed and can be moved if required.

There is no lift in the building. We request that at the time of your enquiry or booking you inform us of any special needs or disabilities. We have no ground floor bedrooms and there are steps to access all bedrooms.

All bedrooms, stairways and passageways are carpeted.

The entire hotel is non-smoking.

Guide dogs are welcome.

Smoke detectors, alarms and emergency lighting are on all floors.

Vibration/strobe pads are available for the hearing impaired.

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