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Finalists for the South West Tourism Excellence Awards

Finalists for the South West Tourism Excellence Awards
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Finalists for the South West Tourism Excellence Awards

Doubly Good as The Luttrell Arms Hotel goes forth!

The Luttrell Arms Hotel, Dunster has been selected as one of the Finalists in the Tourism Pub of the Year category of this year’s South West Tourism Excellence Awards – the region’s premier tourism awards event. The hotel, recently scooped two Gold awards for Best Tourism Pub and Best Small Hotel at the regional finals last month where they were described by the judges as a ‘Pandora’s box of hospitality’. The hotel is based in the heart of Dunster, the Exmoor village famed for its castle and more than 200 listed buildings, and will now compete with finalists from Devon, Cornwall and Dorset.

Robin Barker, Director of Services 4 Tourism said, “To have made it amongst the finalists is a huge achievement, especially in England’s top tourism region”.

This year the south west regional panels considered a record of 645 entries, in a multi stage process of written applications, digital and social media and then mystery shops, undertaken by more than 40 judges who made 416 visits to entrants to check out the quality of their offering. Their reports were then considered by the independent South West awards panel and The Luttrell Arms Hotel was selected to go forward to the South West Excellence Final on 1st February at the Riviera Centre in Torquay.

In addition, the awards panel have selected the hotel to represent the south west region in the Tourism Pub of the Year in the national Visit England awards. Nigel Way, MBE, owner of The Luttrell Arms Hotel, said, “To be chosen for both the south west and national finals is a great honour and we will be thrilled to carry the flag for our village of Dunster and for Exmoor and Somerset”.

What our guests say...

The staff really go the extra mile

We’ve been staying here on and off for over 18 years and it just keeps getting better. Fantastic location for Exmoor, the west Somerset coast and Dunster. The staff really go the extra mile and are superb, the rooms are original and comfortable and the food is good. Lots of different public rooms to explore and relax in, two bars both with open log fires plus lots of character plus lovely gardens...
James F

Terrific hotel, great gardens

Loved this hotel. Lots of nooks and crannies. Nice welcoming bar, would be very nice in the winter if imagine, because there is a grand, big fire place. Garden is beautiful, great to relax in on a summer day. Highly recommend although a Little expensive, but worth it for a treat....

Our favourite hotel

We had such a lovely time at this hotel. 2nd visit and we shall definitely return. Everything is just so. Hotel rooms, service, staff is just lovely and food delicious. We couldn't fault it at all. The main bar area just makes you feel like you want to spend the rest of your day sitting by the fireplace sipping on your drink and reading the paper. Our favourite hotel and we would highly recommend ...

The hotel is a gem

My wife and I booked in for a birthday trip in November. Dunster is a charming small town / village destination with a great castle. We stayed for two nights with dinner on one night and afternoon tea on the second. The hotel is a gem, with lovely old bars and lounges plus a main bar very popular with the locals-four real ales and a selection of ciders and lagers. Staff were excellent. Dinner was ...
Peter T

Quirky in the right sense

Lovely clean room and bathroom. Super public rooms and spaces with fires. Quirky in the right sense and not as a euphemism for inconvenient. Great location for walking and touring. Wonderful food both breakfasts and evening meals. We felt thoroughly pampered...
Sarah P

Amazing staff

My wife and I stayed two nights recently here with our young son to attend a wedding in the village...the hotel was very busy throughout the weekend due to the annual music festival, and yet all the hotel staff went out of their way to make us feel so welcome....

A perfect lunch

We stayed here earlier in the year and returned just for lunch today.We weren’t disappointed. My wife had the roast beef and I chose the seafood chowder. Though quite different both of these meals were delicious.A beautiful location, friendly service and great food! What more could you ask for?...

Happy Hotel

I rarely feel compelled to give reviews, but this hotel is worth one. It occupies a charming old building of great character with a good garden. In keeping with its age, it has stairs but no lift. The bedrooms are clean, bright and with good modern accommodation. The dining room is very attractive, and the restaurant menu is excellent. The staff are competent, friendly and helpful. It is a happy hotel...
Mr Fletcher

Helpful Staff

Great hotel and location. The food was very good particularly the breakfast. The staff were very helpful especially when we had to amend the booking. Dunster castle was within walking distance and along with the mill is worth a visit....

Pulled out all of the stops

My Partner and I had a really great stay with the dog. Nothing was too much trouble for the staff. They really pulled out all of the stops to ensure a carefree stay with the dog. We found the whole set up and inclusive treatment for dog owners to extremely well done and a real home from home with all the old world charm of a historic building in a historic and idyllic country setting. We will definitely...
Andrew W
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